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designbyinook

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Seniors

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HOST : Logement social, TIC et bien vieillir

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Lift12 co-design workshop

 

Lift12 co-design workshop

Method

We have animated with Johnatan Landais at lift12, a workshop aimed to share the co-design method developped in Host project and to collect complements about needs, tools and services for ederly people in social housing.

Some elements about our methodology :

  • The goal of the workshop was to imagine new ideas mixing ressources from real end-users and from the close relatives from the participants. However in case of short workshops (less than 2 hours) it is usefull to provide simple resources like already-known problematics. This constraint of efficacity can be contradictory with co-design method, especially in case of taking the place "unknown" people or problematics, a long time of exchange and immersion is a waranty of well working.
  • We have split the worshop in main stage of work (needs, tools, ressources) with a progression to a global service design. It is necessarry to "coerce" the co-designers to deliver a working production at each step in a guided form. The animation tools can be a paper form. It can as well be a tablet input that would be validated at the end of each step (ie : describe the need of the people) and usable by other co-designers in next steps.
  • Mixing informations can be sometimes productive sometimes not :
    • It has been difficult to achieve at the same time the goal to gather informations and to share the project and the method.
    • At the opposite, we have used technologies for animation during the workshop that where afterwards involved in the creation of new services (kjing).

You will find below the conductor/guideline of our workshop, ressources used in it and some results collected.

Zip - 645.5 ko
Lift Workshop Material
Most of the ressources created by Marie Leblanc.

Results of the workshop

Technologies that have been important for you

  • Internet, mobility, smartphone, mailing
  • Agriculture : plow, fermentation
  • Energy : Solar wind, LEDs
  • Collaborative online tools like : open-source container, Wikipedia
  • Art and memory : digital cameras
  • We can notice that main answer were linked to

Categories and needs

  • Social environement
    • Used to play (cards, "boules") : how to play home when sick ?
    • Shopping stress
    • Help on managing the computer so the person can send emails to its relatives and family
    • See grand-children grow *
    • Difficulty to send easily messages to family *
  • Health, mobility, organisation
    • How to manage with a lot of different pills (remember prescription, organisation)
    • Difficulty to have bus schedule *
    • Difficulty to take the bus
    • Lack of physical stimulation
    • Day and night : confusion problem and difference to other people
    • Food hygiene sometimes bad (lack of vegetables and fruits, microwave, etc)
    • Diffulty to carry buyings in supermarket
    • Problem of organization in cleaning and food cooking
    • Problem of memory
  • Infrastructure
    • Interior layout not adapted to aging (kitchen, etc)
    • Falling in home, fails to get help
  • Motivation, "spiruality"
    • Wake up : when ? why ? how ?
    • Lack of intellectual stimulation
    • Manage change for new retired people/pensionnier
  • Cultural interest
    • Access to past radio/TV programs
    • Access to cultural informations / virtual visites
    • Access easily to recipies and user-guide
  • City life
    • Difficulty to communicate with care taker or institution (OPAC) *
    • Share local informations, but not in common rooms *
    • Exchange, discuss with local associations *

* : from OPAC’s end-users

New ideas / propositions

  • Am I healty ? Submit my data to central service (blood, sugar, weight)
  • Nutritionnal values with bar-code scanning in context of buying
  • Personnal reminder
  • Cook better perhaps with help (scaching)
  • Shuttle supermarket : home delivery and home pickup to the supermarket. Why not mix it with the school bus and ask pupils to carry bags.
  • In supermarket : just mark the products you want to buy and they delivered at home
  • Providing help to get on/off bus. Or special button.
  • Detection system to prevent faling without geting help. Possibility of peer-care like project :
  • Humoristical diary for the day to come *
  • Memo vocal to record simply by himself notes *
  • Listen to voice of friends more often *

* : from OPAC’s end-users

mardi 28 février 2012 par Patrick Vincent



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